Products & catalogue
13 questions answered in the “Products & catalogue” section of the Olympia Middle East help centre.
Products & catalogue
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How is the product catalogue organised?
The shop is organised into nine main categories, each with sub-categories so you can reach the right product quickly.
- Combos & Stacks; Protein (whey, isolate, casein, mass gainers, plant)
- Pre-Workout & Energy; Amino Acids (BCAA, EAA, glutamine)
- Creatine
- Vitamins & Health; Weight Management
- Healthy Nutrition (protein bars, snacks, nut butters)
- Accessories (shakers and bottles, gym gear)
Note: New Arrivals shows the latest additions to the shop.
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What are Combos & Stacks, Bundles and Combo Kits?
Combos & Stacks is a shop category that groups more than one product into a single offer, alongside the Bundle and Combo Kits pages on the website.
- Useful if you want a ready-made starting point instead of picking each item
- Check the offer page for the products, sizes and flavours included
- The same return policy applies as for any other product
Note: Contents are shown on each offer page and can change with availability.
Shop combos & stacks -
How do I use the filters in the shop?
Use the filter panel on the shop page to narrow results by Color, Flavor, Size (ML), Supplement Weight, Supplement Size (Tablets), Brands, Availability, Tags and Price.
- Start with a category, then add a brand or flavour filter
- The Availability filter hides items that are not currently in stock
- The Price filter helps you set a budget before comparing
Note: Filters can be combined, and clearing them restores all results.
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What do Best Seller, Limited Stock and Sold out mean on a product?
They are labels on the product card that show its current status: Best Seller, Limited Stock or Sold out.
- Best Seller: one of the most ordered items by our customers
- Limited Stock: only a small quantity remains and it may go quickly
- Sold out: not available to order right now
Note: We do not publish exact stock quantities or restock dates.
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Where do I find product details, ingredients and serving information?
Product details are shown on each product page in the shop, and the final reference for ingredients, serving size and directions is the label printed on the pack.
- Product page: size or weight, flavours, brand and price
- Label: ingredient list, servings per container, manufacturer's directions
- For a specific item, message us on WhatsApp
Note: Always follow the manufacturer's instructions on the label.
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Do the product photos match the packaging exactly?
Photos represent the product listed. Manufacturers may refresh a pack design between batches without changing the product inside.
- Rely on the product name, weight and flavour shown on the page
- The label on the pack is the final reference for contents
- A different pack design on its own does not mean a different product
- If you receive the wrong item, report it within 7 days of delivery with photos
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Are all the flavours listed always available?
No, flavours depend on stock, and a flavour that is unavailable shows as Sold out when you select it.
- Combine the Flavor filter with the Availability filter to see only what is in stock
- A flavour may be available in one size and sold out in another
- To ask about a specific flavour, message us on WhatsApp
Note: We do not publish restock dates for individual flavours.
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What should I do if the product I want is sold out?
If an item shows Sold out it cannot be ordered right now, and you have three practical options.
- Try a different size or flavour of the same product
- Look for a comparable alternative from another brand in the same category
- Message us on WhatsApp +968 7161 1711 to ask about branch availability
Note: We cannot confirm restock dates in advance.
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Can I request a product you do not stock?
Yes, send your request through the Request a Product page on the website or on WhatsApp +968 7161 1711.
- Include the product name, brand, size and flavour if you know them
- Attach a photo of the pack if you have one
Note: Sending a request is not a commitment to supply the item or to a particular price.
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Do you add new products, and where can I see them?
Yes, the latest additions to the shop appear in the New Arrivals section of the website.
- New items can be a new flavour or size of an existing product
- Or a new line within one of the nine categories
- Also check Combos & Stacks for grouped offers
Note: We do not commit to a fixed schedule for adding new items.
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Do you sell shakers, bottles and gym gear?
Yes, the Accessories category covers shakers and bottles as well as gym gear.
- Shakers and water bottles in different sizes
- Gym gear items as listed in the category
Note: The current catalogue does not include large gym machines or equipment.
Shop accessories -
Do your prices include VAT?
Yes, prices are shown in OMR and include VAT where it applies.
- Delivery charges are shown separately at checkout
- Delivery is free on orders of OMR 10.000 or more after discount, otherwise OMR 1.000
- Branch collection is always free
Note: Prices and promotions can change at any time, without affecting orders already confirmed.
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Do you sell fitness machines and gym equipment?
No. This site is dedicated to supplements, sports nutrition and accessories. Fitness machines and equipment are sold on Olympia's separate site, olympiasouq.com.
- Here: protein, creatine, pre-workout, amino acids, vitamins, weight management, healthy nutrition
- Here too: shakers, bottles and light gym gear
- There: cardio machines, free weights, multi-gyms and recovery equipment
Note: The answers and policies on this page cover the supplements store; the equipment site has its own cart and its own policies.
Visit the equipment site
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