Payment

Olympia ME accepts Visa and Mastercard, the Thawani wallet, the Paymob gateway, cash on delivery, and payment in person at a branch.

• Prices are in OMR and include VAT where it applies.
• Delivery is shown separately: free from OMR 10.000 after discount, otherwise OMR 1.000.
• Cash on delivery is available across Oman.

Cash on delivery is available across Oman: you pay the courier in cash when the parcel arrives, and the exact amount is requested.

• Have the exact amount ready before the courier arrives.
• ID may be checked at handover.
• The courier makes up to two delivery attempts.

Note: Refunds on COD orders are made by bank transfer or store credit within 7 business days.

Online payments are handled through established providers: Visa and Mastercard, the Thawani wallet and the Paymob gateway.

• If you would rather not pay online, choose cash on delivery or payment in person at a branch.
• Never share your card number, PIN or an OTP with anyone by phone or message.
• Charges are taken in OMR and include VAT where it applies.

Yes, the Thawani wallet is one of Olympia ME's accepted payment methods, alongside Visa, Mastercard, Paymob, cash on delivery and branch payment.

• All amounts are charged in OMR.
• Wallet refunds go back to the original source in 7 to 14 business days.
• If a Thawani payment does not complete, you can switch to another accepted method.

Paymob is a payment gateway — a service that processes card and digital wallet payments on behalf of online stores — and it is one of the payment options at Olympia ME.

• The payment is completed through the gateway during checkout.
• Visa, Mastercard, the Thawani wallet, cash on delivery and branch payment are also available.
• All amounts are charged in OMR.

The only amount added to your basket at checkout is delivery: OMR 1.000, or free on orders of OMR 10.000 or more after discount.

• Product prices are in OMR and include VAT where it applies.
• Branch collection is always free.
• The delivery charge is displayed separately before you confirm payment.

Note: The only other published charge is the OMR 1.000 restocking fee on a rejected return.

Check My Orders first: the amount is usually a temporary bank authorisation hold rather than a completed charge, and your bank releases it if the order did not go through.

• Look for the order confirmation, which is followed by a courier-handover notification at dispatch.
• Contact +968 7161 1711 daily 10:00 to 22:00 with the date, amount and last four digits of the card.
• Do not place the order again before it has been checked.

A failed payment means the order is not confirmed: retry it, or switch to another accepted method such as Thawani, Paymob, cash on delivery or payment at a branch.

• Check the card details, available balance and any bank limit on online payments.
• Some banks require an OTP — approve it in your banking app.
• If an amount still shows as held, contact +968 7161 1711 daily 10:00 to 22:00.

An online order is paid by a single method: Visa, Mastercard, Thawani, Paymob, cash on delivery or payment in branch. At the counter in a branch, our team can split a purchase between cash and card.

• Online, the simple alternative is two separate orders.
• Free delivery still applies per order from OMR 10.000 after discount.

Note: Cash on delivery is collected in the exact amount.

Yes, when you choose branch collection: select payment in branch at checkout and pay at the counter when you collect. Orders delivered to an address are paid online or by cash on delivery.

• Collection orders are usually ready the same or next business day and are held for 7 days.
• Branch purchases are refunded immediately, in cash or to the card.

Note: Branch collection is always free.

You are always charged in Omani rials, including VAT where it applies, and Olympia adds no conversion of its own. International Visa and Mastercard are accepted, and your bank sets the exchange rate.

• Your bank may add a foreign transaction fee.
• Refunds return to the original card in OMR, so the amount in your currency can differ slightly.

Note: Cash on delivery is always paid in OMR.