Orders

Add your products to the cart, then complete checkout with your delivery details and payment method; an order confirmation follows.

1. Open the shop and find your product using the category, brand or price filters.
2. Choose the flavour or size, set the quantity and add to cart.
3. Open the cart and review items and total.
4. Enter a delivery address in Oman, or choose branch collection.
5. Select a payment method and confirm the order.

Note: Delivery is free from OMR 10.000 after discount; below that it is OMR 1.000.

Yes, you can order as a guest: enter your name, phone number and delivery address at checkout and pay as normal. An account is optional and simply saves your details and order history.

• Guest orders are followed through the order number in your confirmation message.
• With an account, every order and its status appear under My Orders.

Note: Ordering is for customers aged 18 and over.

Yes. Send the products you want to +968 7161 1711 on WhatsApp, daily 10:00 to 22:00; our team confirms availability and the total, then sends a payment link or arranges cash on delivery.

• Have the product name, flavour and size ready.
• Your order is entered on our system, so delivery and returns follow the usual rules.

Note: Orders confirmed before 16:00 on a business day are dispatched the same day.

There is no minimum order value, so you can order a single item. Free delivery is a separate threshold: OMR 10.000 or more after discount ships free, otherwise delivery is OMR 1.000.

• Branch collection is always free, whatever the order value.
• The delivery charge is shown separately at checkout before you pay.

There is no fixed limit: you can order any quantity shown as available on the product page. We may check very large orders with you first, and we may decline an order placed for resale.

• Items marked Limited Stock or Sold Out cannot be ordered beyond the stock available.
• For bulk or gym orders, contact +968 7161 1711 daily 10:00 to 22:00.

Placing an order is an offer to buy; the contract is formed when Olympia ME confirms dispatch of your order.

• You receive an order confirmation first, then a courier-handover notification at dispatch.
• Orders confirmed before 16:00 on a business day are dispatched the same day.
• Business days are Sunday to Thursday, and status is shown under My Orders.

Yes, a confirmed order can be changed any time before dispatch. Message +968 7161 1711 as early as you can: orders confirmed before 16:00 on a business day are dispatched the same day.

• Address, phone number, flavour or size, quantity, or adding an item and paying the difference.
• After dispatch, changes go through returns or exchange instead.

Note: Returns: 30 days, unopened and factory-sealed.

You can cancel free of charge any time before the order is dispatched: message +968 7161 1711 daily 10:00 to 22:00 with your order number. After dispatch, the returns policy applies.

• Orders confirmed before 16:00 on a business day are dispatched the same day.
• Returns: 30 days, unopened and factory-sealed, free inside Oman.

Note: Card and wallet refunds take 7 to 14 business days.

Olympia ME may decline an order if the product is unavailable, the payment is not authorised, the address is undeliverable, or fraud or resale is suspected.

• Check your address details, try another payment method and place the order again.
• Where an obvious pricing error is involved, Olympia may contact you and cancel with a full refund.
• Customers must be at least 18 years old to order.

Yes, if the order has not been dispatched: message +968 7161 1711 with your order number and the item, and we collect the difference by payment link or on delivery.

• Orders confirmed before 16:00 on a business day dispatch the same day, so message us quickly.
• If it has already gone out, place a second order.

Note: Free delivery counts per order, from OMR 10.000 after discount.

Yes. Enter the recipient's name and mobile number in the delivery address and the courier will contact that person directly; the order stays under your account for tracking and returns.

• With cash on delivery, the recipient pays the exact amount and ID may be checked at handover.
• The courier makes up to two attempts, so make sure the recipient is reachable.

Note: Branch collection is a free alternative.

Your invoice sits in My Orders: open the order and download the PDF once it is confirmed. For a company name and TRN, send the details to [email protected] before dispatch.

• Proof of purchase can be the order number, the invoice or the delivery note.
• Keep it for 30 days, the length of the returns window.

Note: Ordered without an account? Message +968 7161 1711 and we will send it.

If a displayed price is an obvious error, Olympia ME may contact you and cancel the order with a full refund rather than supply at the incorrect price.

• This covers clear pricing and typographical mistakes.
• Prices and promotions can change at any time, but changes do not affect orders already confirmed.
• You can reorder once the correct price is showing.

Yes. Call +968 7161 1711 daily 10:00 to 22:00, tell our team what you need, and they confirm availability and the total, then send a payment link or arrange cash on delivery.

• Orders go through this line rather than a branch directly, so they are tracked like any online order.
• Prefer to collect? Ask for branch collection: free and usually ready the same or next business day.