Product authenticity

Yes. We stock eight established brands, sourced through authorised supply channels for the Omani market, and sell them in their original factory-sealed packaging.

• The pack reaches you sealed, with the safety seal intact
• Brand, flavour and size appear on the manufacturer's own label
• Batch number and expiry date are printed on every pack

Note: If you have any doubt about a pack you received, contact us before using it.

Check the pack before you use it: the seal should be intact, the batch number and expiry date clearly printed, and the label consistent with the brand's own design.

1. Confirm the outer seal or inner foil is unbroken
2. Find the batch number and expiry date on the pack
3. Compare the label and logo with the brand's official artwork
4. Look for an importer or distributor label if one is applied
5. Contact us if anything looks different

Prices vary between sellers for several reasons: purchase volume, import and storage costs, how VAT is applied, and how close the stock is to its expiry date.

• Our prices are in OMR and include VAT where it applies
• Delivery charges are shown separately at checkout
• Products are sold in original, factory-sealed packaging

Note: If a price sits far below the market, it is worth asking about the expiry date and the source before buying.

Stop using the product and keep the pack as it is. We reply within 1 business day and give the outcome within 2 business days of your photos.

1. Stop use and keep the pack and label
2. Photograph the pack front, the batch number and the expiry date
3. Send the photos with your order number on WhatsApp +968 7161 1711

Note: If a fault is confirmed, we replace or refund in full.

We stock eight brands: Applied Nutrition, Basix Nutrition, Biotech USA, BPI Sports, Celsius, Dymatize, LA Muscle and Scitec Nutrition, each sold in the manufacturer's own packaging.

• You can filter by brand inside the shop
• Every item carries the manufacturer's own label

The website shows our full range from our main stock, while each branch carries part of it, so an item online may not be on a branch shelf.

• Choose Click and Collect and we prepare it at the branch you pick
• Ready the same or next business day and held for 7 days
• Branch collection is free
• To check an item at a branch, message us on +968 7161 1711

Yes, this is common. Manufacturers refresh their packaging and label artwork from time to time, so a pack can look different from the photo while the product inside is unchanged.

• Site photos are illustrative and may show an earlier design
• Check that brand, flavour and size match what you ordered

Note: Unopened, factory-sealed items can be returned within 30 days of delivery with proof of purchase.

Yes. Most sports-nutrition brands are made outside Oman; we import through authorised suppliers and sell them in their original factory-sealed packaging.

• Stock is kept in enclosed storage and branches, away from heat and direct sun
• Batch number and expiry date appear on every pack
• Storage instructions are printed on the manufacturer's label

Note: Once it reaches you, keep the product in a cool, dry place as stated on the label.

A batch or lot number is a code the manufacturer prints to identify a production run. It usually sits next to the expiry date on the base of the tub, the label edge or the lid.

• Look for the words Batch, Lot or LOT No
• Photograph it once you open the pack, in case the print rubs off

Message or call us on +968 7161 1711, daily 10:00-22:00, or use Contact Us, and send the batch number with a photo of the pack.

• Include your order number if you bought online
• You can also bring the pack to any branch