Storage

Keep the tub tightly closed in a cool, dry place away from direct sunlight, and follow the storage instructions printed on the label.

• Close the lid fully straight after each scoop
• Avoid spots above the oven or beside the sink, where heat and steam collect
• Do not decant into another container, or you lose the label and batch number

Do not leave supplements in the car. Cabin temperatures climb far higher than room heat and can affect powders, capsules and bars. Store them in the coolest, driest spot at home.

• Take purchases straight home after collection or delivery
• Keep packs away from windows, balconies and the boot of the car
• An interior cupboard beats a shelf in direct sun

Note: If a pack has been left in high heat, check the label guidance and the product's look and smell before using it.

Most powders and capsules do not need refrigeration. The label's storage line is the only reference, so if the manufacturer asks for chilling after opening, follow that.

• A fridge can introduce moisture into powder each time the tub is opened
• Some healthy-nutrition items such as nut butters carry their own after-opening instructions

Note: Always follow the label; we cannot give storage instructions product by product.

Light clumping is usually caused by moisture or heat and does not by itself mean the powder has gone off, but the expiry date and the label guidance decide it.

• Soft lumps that break apart easily are normally just moisture
• A hard solid block, or a clear change in colour or smell, means do not use it
• Seal the tub firmly and always use a completely dry scoop

Note: We cannot guarantee an opened product that has been stored outside the label conditions.

Yes. Keep the desiccant sachet in the tub until it is finished, as it helps the powder stay dry, and keep the scoop because it is the serving measure referenced on the label.

• Do not open the sachet or consume its contents
• If you prefer to store the scoop outside, make sure it is dry before it goes back in
• Never return a freshly washed, damp scoop to the tub

Note: Keep the desiccant sachet out of reach of children.

Keep bars in their wrapper in a cool, dry place until you eat them, and close a nut butter jar firmly after every use, following the after-opening line on the label.

• Eat a part-opened bar the same day
• Heat can soften a bar's coating without meaning it has spoiled
• Use a clean, dry spoon in the jar to avoid contamination

Note: Opened products are not returnable under the published returns policy.

Keep products in their original packaging with the label and batch number visible, and keep your invoice; we can send you a copy on request before you travel.

• Ask for the invoice copy on WhatsApp +968 7161 1711 or download it from /my/orders
• Avoid moving powder into unlabelled bags
• Check your airline's rules and the destination's customs requirements

Note: Each destination's rules remain the traveller's responsibility.

Store all supplements in a high or lockable cupboard, out of reach of children, since our published Terms state the products are not intended for them.

• Do not leave tubs on the kitchen counter or in an open gym bag
• Take extra care with caffeine products and desiccant sachets
• Replace and tighten the lid immediately after use

Note: If a child swallows any product, seek medical help immediately and take the pack with you.